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Showing posts from April, 2017

General Guidelines for Contacting HP Customer Support

Remember that if you have trouble contacting us, your first resource is our Knowledge Base. However, you will always need proper technical support to deal with laptop issues.


1.If you opt for a telephone contact, keep the computer or mobile device at your disposal. This will save your time to determine the source of your problem.
2.Also, do not forget that when you talk to your HP Support Phone Number contact, they cannot see your computer screen. So be very clear and precise in the information you provide.
3.Several telephone contacts or e-mail (Internet form) may be necessary for the complete resolution of your problem. This involves following the instructions given by your contact person HP Support Phone Number orally or by email.
4.If you feel that after the indications given, they seem incomplete or not functional; let them know exactly what level you arrived at and what the results are (screenshots, error message).
5.When you have opened an incident using our web form, or you have re…